Klinik Pergigian Permata (Formerly known as Klinik Pergigian Dr Chen)

Klinik Pergigian Permata operates as a general dental practice in Sandakan with a particular focus on preventive care. Scaling and cleaning is explicitly listed among its services — a treatment mentioned by only three of the thirteen clinics across the city — which points to a deliberate emphasis on routine maintenance and gum health. This makes the clinic a practical choice for patients seeking regular hygiene appointments without needing to confirm availability each time they book.

The clinic holds a 4.8 Google rating from eighteen reviews, sitting above Sandakan's median of 4.7, though the review count falls below the city median of twenty-seven. That smaller sample reflects a more recent presence or a quieter patient base rather than any service shortfall, and the rating itself suggests consistent satisfaction among those who have attended.

Klinik Pergigian Permata opens Monday to Saturday from 8 AM to noon, then again from 2 PM to 5 PM, closing all day Sunday. The split-shift pattern is standard across much of Malaysia and allows for a midday break; evening appointments are not offered, so anyone working conventional office hours will need to arrange time off or visit on Saturday morning. Contact is by landline only, meaning bookings and queries are handled by phone rather than online messaging.

The clinic is located on Lorong Permata 1, a side road in a residential pocket of Sandakan. The area is primarily low-rise housing, so street parking is typically available during weekday mornings and afternoons. Public transport options in Sandakan are limited, so most patients arrive by car or motorbike. The former name — Klinik Pergigian Dr Chen — may still appear on older signage or in local conversation, but the Permata branding is now in use across directories and mapping services.

This clinic suits patients who prioritise preventive dental work and prefer a straightforward, no-frills setup. A first visit would likely begin with an oral examination and, if appropriate, a scaling and cleaning session to establish a baseline. Because the service mix is narrow, complex restorative or cosmetic work would require referral elsewhere, but for routine hygiene and maintenance the clinic offers a clear, accessible option within Sandakan's eastern residential belt.